Collection of Information
The personal information we collect from you may include any or all of the following:
- Date of Birth;
- Contact information;
- Demographic information such as postcode;
- All transaction details in relation to your use of our products or services
- Any preferences you tell us about;
- Data information in relation to your access and usage of our website
We may collect personal information from you in the following circumstances
- When you access and use our website.
- During normal communication such as email, telephone, direct mail, forms, and any other means.
- When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
- When processing refunds or exchanges.
- If you agree to be included in marketing lists.
- When purchasing goods in store.
- If you enter a competition or event we are holding.
- If you are a candidate for employment.
Use of your personal Information
We use the personal information collected from you for the purpose of following up after correspondence (as mentioned above), running our business and providing goods and services to you as our customer.
Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/ credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
For your convenience we do not store credit card information kept for more than 60 days in order to expedite future orders, and to automate the billing process. This is also not held by us but by payment gateway providers.
Do we use ‘cookies’?
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s ‘Help Menu’ to learn the correct way to modify your cookies.
If you turn cookies off, it won’t affect the user’s experience.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners, couriers, payment gateways, and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have implemented the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It’s also important to note that we allow third-party behavioural tracking for our own initiatives.
We do not sell or provide access to any of your personal information other that what has been outlined above.
If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.
Policy Update Date: 18th October 2019